Frequently asked questions

How do I place an order?

All you need to do is click on the item you would like to purchase, select your size and click "Add To Cart". Go to your cart and complete the checkout process.

What methods of payment do you accept?

We accept debit and credit cards.

How do I return a purchase?

Please have a look at our Return Policy. You can contact us via email to submit a return. We will arrange for a courier of the item/s back to our facility at your own cost. If you are unsure about your size, please have a look at our Size Guide to ensure the best possible fit. Or you can call us and we will assist you in choosing the best size.

What if the item I bought is defective?

This is highly unlikely as we do the highest quality checks before items are shipped. We also ship our items in multiple layers of protective wrapping so that when you receive them, they will be in the same condition as they left.

Is my payment secure?

Absolutely. We use a payment gateway which uses 3D Secure encryption. We will never store your card details and we will never give your personal information to any third-party.

How long will it take to receive my item?

Once your order is processed, it can take up to 3 working days for you to receive your order.

Do you offer free shipping?

Yes, we offer free shipping on all orders over R 500. Standard shipping is R 100 across South Africa.

Do you offer International Shipping?

Yes. We offer Standard International Shipping for $15.